7 Things We Do Better
1. We Listen To What You Say
Sure that sounds simple and it should be a given. But it has not been our experience that that actually occurs. More frequently, we find that other companies listen for a few key items and then try to fit one of their solutions around that. At iFix Computers, we’re clear that the only way to know what you really want is to listen. Our process involves asking a lot of questions, not doing a lot of talking.
2. No Geek Speak, We Talk Like You Do
You deserve to get answers to your questions in PLAIN ENGLISH. Our technicians will not talk down to you or make you feel stupid because you don’t understand their “geek speak”.
3. Accurate Diagnostics
We will not guess what is wrong. We have invested into products and devices that allow us to test your computer for issues. We know exactly what is wrong and don’t over charge for unnecessary repairs.
4. No Surprises
You can plan on no damage being done to your computer and data while it is in our care. You will be alerted to any potential risks involved in completion of computer maintenance services upon our evaluation of your computer. We will explain to you any potential risks involved and get your okay before we begin the work. You may choose to backup and secure your data first beforehand.
5. Service With A Smile
We love what we do and it shows. Our customers mean the world to us and serving you is our reason to exist. We pride ourself and give top-notch service at all times.
6. Sell Only Top Quality Components
We believe our customers want the best, that is why they come to us. We believe they deserve the best, so we only provide top quality components for our custom built systems. We might not have the lowest rpice, but we do have the best product.
7. 100% Unconditional Satisfaction Guarantee
You deserve complete satisfaction with our products and services. We will do whatever it takes to make you happy. No hassles, no problems.